Support
Frequently Asked Questions for Web & Mobile Support
Can’t find the answer you’re looking for? Reach out to our customer support team.
- How do I create an account?
- You may click here to sign up! We only require that you provide your name and email address.
- How much does it cost to sign up for an account?
- Creating an account is free. Click here to sign up!
- How do I update my personal information?
- You may click here to update your profile.
- What do I do if I forgot my password?
- You may request a new password. You will need to provide the email address you used when you created your account.
- What do I do if I can't remember which email address I used to create my account?
- If you've forgotten which email address to use, please contact customer support.
- I submitted a request to reset my password, but I never received an email...
- This could mean you no longer have an account with us or the email address you provided was incorrect. If you feel this is an error, please contact customer support.
- What do I do if I think my account has been hacked?
- Reporting suspicious activity is critical to us. Please contact customer support immediately to resolve this issue.
Customer Support
If you are concerned that someone other than yourself has access to your account, please do not wait. Our representatives are standing by to ensure your security.
Not sure what email address you signed up or having issues resetting your password?
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